ABOUT US

WE’RE OWNED AND RUN BY ENGINEERS

At Custom Telecom Ltd we have a knowledgeable and comprehensive approach to providing telecom services. Established for over 20 years our team of conscientious engineers take pride in the service they provide, so you can be rest assured you will get a full service from advice through to installation, training and after sales service.

Communication is key to all businesses and organisations – it’s important to you and important to us. As a result, we will come to see your site, consider your individual requirements and develop an effective, affordable and accessible telephony solution, which can be integrated into your existing infrastructure and is suited to your specific needs as a business.

So for example, if you choose a cloud system we can find solutions for your existing infrastructure, such as door phones or paging equipment.

As we know a quality telephone system is crucial for effective communication, projecting a professional image, enhancing customer service, facilitating internal collaboration, providing scalability, and optimizing costs. It plays an important role in the success and growth of your business and at Custom Telecom Ltd we totally understand this. That’s why we offer a complete, professional, experienced service and product to each and every one of our clients.

What We Offer:

Personalised Service – As a local independent phone provider, with a dedicated team, we can offer personalised service and dedicated support. We take the time to understand your specific business needs and provide tailored solutions accordingly.

Knowledge and Expertise – We have a deep understanding of the market and infrastructure and are familiar with the unique challenges and opportunities allowing us to offer customised solutions that align with regulations, connectivity options, and service quality.

Quick Response Times – As independent providers we can offer fast response times when you need support or assistance. We can dispatch technicians or troubleshoot remotely more efficiently, reducing downtime and ensuring that your phone system remains operational.

Flexibility – We are flexible compared to larger, national providers. We can adapt to your changing needs quickly and offer more flexible contracts, pricing options, and service packages. This flexibility can be particularly beneficial if your business experiences growth or requires customised solutions.

Competitive Pricing – We can offer competitive pricing and cost-effective solutions, without compromising on quality or service.